PT Mate grows with your business

PT Mate gives you all the tools you need to run your PT business, no matter the size. Our plans are designed to give you all the features that are right for you and can easily scale as you business grows.

PT Mate grows with your business

We’ve got the right plan for you

Monthly

Yearly Save 16%

Spark

Free

Always

Free

Always

Test out PT Mate without commitment

Basic

$16.90

per month

$169

per year Save $33.80

All the basics to get you started

Unlimited

$27.90

per month

$279

per year Save $55.80

For established businesses that grow

Pro

$43.90

per month

$439

per year Save $87.80

Unleash PT Mate’s full potential!

Compare our plans

Spark
Basic
Unlimited
Pro
Clients you can manage
2
10
Unlimited
Unlimited
Programs you can create
2
40
Unlimited
Unlimited
Assistant trainers for your business
-
-
1
Unlimited
Create your own exercises
-
-
Create and send training plans to your clients
-
-
-
Monitor your clients' training compliance
-
-
-
Business insights
-
-
-
Finance insights
-
-
-
Store documents
-
-
-
Document templates
-
-
-
Branded trial session page
-
-
-

Frequent questions

Can I log in on multiple devices?

Yes, you can use PT Mate on as many devices as you like. Your data is automatically synced and stored in the cloud.

How long is the trial period?

You get a 45 day free trial when you sign up with access to all of the app's features. You don't need any credit card and will be downgraded to our free Spark plan when the trial is over unless you subscribe to another plan.

How can I upgrade my subscription?

You can upgrade any time either directly through the app or here on our website. Downgrading or changing from a yearly plan to a monthly one only works when there's less than 30 days left on your current billing period.

How am I charged?

We'll automatically charge your saved card on the beginning of each billing cycle (monthly or yearly).

How do I cancel my subscription?

You can cancel your subscription any time. It won't be cancelled immediately and you can use it until your current billing period ends. This also allows you to reactivate it if you wish to do so before the billing period ends.

I just downgraded to Spark. Is my data lost now?

No, your data is still safely stored on our server. Since you downgraded your plan, you can't access more than 2 clients or programs. Once you update your plan, all of your data will be available to you again.

How do I charge my clients?

You need to enable payments through the app. Then you can charge your clients from your phone. Once a payment is made, your client automatically receives an invoice via email. You can access your invoices in the Billing section as well. Find out more about payments and how to set them up in our Getting Started section.

How do Direct Debits work?

Similar to payments, you can set up direct debits on the app. Your client's saved card will automatically be charged after each billing cycle (weekly, fortnightly or monthly).

Is charging my clients through the app safe?

Yes, absolutely. We're using Stripe to process any payments on the platform. More info about Stripe can be found on their website stripe.com.

Can I pass the processing fee on to my clients?

PT Mate doesn't offer this option at the moment. However, to calculate your final price, you can do the following: [Your Price]/0.975+0.3. PT Mate charges 2.25% and $0.30 per transaction. That means, there's a fixed amount of $0.30 plus 2.25% of what you're charging your client. As an example: If you charge $100 for a product and you want to receive the full amount, you calculate it as follows: 100/0.975 + 0.3 = 102.86. So your product's price should be $102.86 in the app (instead of $100).

When do I receive my funds?

Stripe handles payouts into your bank account. Payouts usually happen weekly on a Monday. Your first payout might take up to 10 business days after receiving your first payment as your account needs to be set up on Stripe's end. Keep in mind that Public Holidays might interfere with this schedule. Generally, payments made after Thursday 11:59pm will be added to the payout the week after. Here's an example:
Payout schedule

How can my clients update their payment details?

Your clients can update, add or delete payment methods in the client app. If you need any help, please reach out to us by sending an email to help@ptmate.net. We'll get back to you as soon as possible.

How do I get updates?

Updates are pushed through the App Store or Google Play Store. Depending on your phone settings, the app will update automatically. If not, make sure to check from time to time to keep up to date with the latest version.

The app is great. But will there be more features?

We're constantly working on improving PT Mate and adding new features that help you run your business. We created PT Mate to make life easier for personal trainers and to give them a personal assistant. If you have a request or a great idea for a new feature, let us know by sending an email to feedback@ptmate.net. We're always keen on listening and connecting with you.

Can I import clients and data from another platform?

At the moment, you can't sync data from other apps with PT Mate. However, our website allows you to add sessions previously made to your clients. We're constantly working on new features. So if you want this feature to be integrated sooner than later, let us know at feedback@ptmate.net and we can fast track its development :).

Do I need an internet connection?

The app syncs with the cloud database so you need an active internet connection each time you interact with it, such as saving data, creating clients or sessions or making a payment.

Melony from PT Mate

Got any questions about PT Mate?

Not sure if PT Mate covers all your needs? Schedule a free phone call with us and we'll answer any questions you have regarding the app.